Last Updated:
Licensed & Insured
BBB Accredited
Quality Parts
Expert Technicians
Welcome to Magnolia Appliance Repair ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our professional appliance repair services in Magnolia, TX (serving 77354, 77355 and surrounding areas) and our website. By scheduling a service appointment or using our website, you agree to these Terms.
Key Information:
- All service calls include a diagnostic assessment
- We provide warranty coverage on parts and labor
- Advance notice required for cancellations
- We use only manufacturer-approved parts
1. Service Agreement
By scheduling service with Magnolia Appliance Repair, you agree to the following terms:
1.1 Service Authorization
You authorize our certified technicians to:
- Perform a comprehensive diagnostic assessment of your appliance
- Execute necessary repairs using manufacturer-approved replacement parts
- Provide professional recommendations for maintenance or replacement
- Process payment for services rendered
1.2 Diagnostic Assessment
Our service process includes:
- A thorough evaluation of your appliance's condition
- Professional diagnosis of the underlying issue
- Clear explanation of recommended solutions
- Transparent pricing before any work begins
2. Service Fees
2.1 Pricing Structure
Our service model includes:
- Diagnostic assessment to identify appliance issues
- Competitive labor rates for qualified technicians
- High-quality replacement parts sourced from manufacturers
- Service area coverage for Magnolia and surrounding communities
2.2 Payment Terms
We offer multiple convenient payment options:
- Major credit and debit cards
- Cash payments upon service completion
- Electronic payment methods
Payment is due upon completion of service. We provide detailed invoices for all work performed.
3. Warranty Information
3.1 Standard Warranty Coverage
Our commitment to quality includes:
- Warranty protection on parts and labor
- Coverage for the specific component repaired
- Professional follow-up for warranty claims
3.2 Warranty Exclusions
Our warranty does not cover:
- Damage resulting from improper use or accidents
- Issues unrelated to the original repair
- Normal wear and tear on appliance components
- Appliances that have reached the end of their service life
4. Cancellation Policy
4.1 Appointment Cancellations
To best serve all our customers, we require:
- Advance notice for cancellations or rescheduling
- Timely communication for appointment changes
- Consideration for our technicians' schedules
4.2 Service Interruptions
We may need to reschedule if:
- Severe weather conditions create unsafe working conditions
- Unexpected parts delays occur
- Technician emergencies arise
5. Liability Limitations
5.1 Service Scope
Our professional services are limited to:
- The specific appliance and components being serviced
- Issues identified during our diagnostic assessment
- Repairs using manufacturer-approved parts
5.2 Damage Claims
Any service-related concerns must:
- Be reported promptly following service completion
- Include documentation of the issue
- Allow for professional evaluation by our team
6. User Responsibilities
6.1 Preparation for Service
To facilitate efficient service, customers should:
- Ensure clear access to the appliance
- Secure pets in a separate area
- Disclose any known safety hazards
- Have an adult present during the service visit
6.2 Website Use
When using our website, you agree to:
- Provide accurate information when requesting service
- Use our contact forms for legitimate inquiries
- Respect our online scheduling system
7. Policy Changes
We may update these Terms to reflect changes in our services. Significant modifications will be communicated through:
- Notices on our website
- Direct communication for scheduled customers
- Updated effective dates on this page
For questions about these Terms or our services:
Effective Date:
