Last Updated:
GDPR Compliant
CCPA Compliant
PIPEDA Compliant
No Data Selling
Magnolia Appliance Repair ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magnoliaappliancerepair.com or use our services in Magnolia, TX (77354, 77355). Please read this policy carefully.
Key Takeaways:
- We never sell your personal information
- We only collect data necessary for appliance repairs
- You have rights to access, correct, or delete your information
- We use industry-standard security measures
We collect information to provide better appliance repair services to our customers in Magnolia, TX and surrounding areas.
1.1 Information You Provide
When you use our services, you may provide:
- Contact Details: Name, email, phone number, address
- Appliance Information: Make, model, serial number
- Service Details: Problem description, service history
- Payment Information: Processed securely via PCI-compliant processors
1.2 Information Collected Automatically
When you visit our website, we may collect:
- Device Data: IP address, browser type, device identifiers
- Usage Data: Pages visited, time spent, navigation paths
We use your personal data for the following purposes:
- Schedule and perform appliance repairs in Magnolia
- Provide customer support for your appliance issues
- Send service confirmations and appointment reminders
- Improve our services and website functionality
- Prevent fraudulent activity and service abuse
3. Data Sharing & Disclosure
We only share your information in specific circumstances:
3.1 Service Providers
We engage trusted third parties to assist with:
- Payment processing (Stripe, PayPal)
- Scheduling software
- IT services and data storage
All vendors sign strict data processing agreements.
3.2 Legal Requirements
We may disclose information when legally required:
- To comply with court orders or legal investigations
- To enforce our Terms of Service
- To protect against legal liability or security threats
4. Data Security
We implement robust measures to protect your data:
- Encryption for sensitive data in transit and at rest
- Strict access controls with multi-factor authentication
- Regular security audits and vulnerability scans
- Employee privacy and security training
5. Your Privacy Rights
Depending on your location, you may have rights including:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request erasure under certain circumstances
- Opt-out: Of marketing communications
6. Cookies & Tracking
We use cookies to enhance your experience:
6.1 Essential Cookies
Required for basic website functionality.
6.2 Performance Cookies
Help us improve our website (e.g., Google Analytics).
You can manage cookie preferences through your browser settings.
7. Policy Updates
We may update this policy periodically. We'll notify you of significant changes by:
- Posting a notice on our website
- Sending an email notification (if we have your contact information)
- Updating the "Last Updated" date
If you have questions about this policy or wish to exercise your privacy rights:
Effective Date:
